IT Support. IT Security. Managed IT Services.
We're Here to Take
IT Off Your Plate
New England Business IT Solutions
- β We handle all routine IT tasks for you
- β We cost half as much as an internal IT staff
- β We become your IT department
How Can We Help?
Schedule a 15-minute call to see if we are a
good fit to help your organization.
Our seamless and reliable approach to IT support is based on our
Three Pillars of Undeniably Effective Customer Service
If You're Tired of Thinking About IT,
It's Probably Because of One of These Common Problems.
Stop us when this starts to sound familiar. . .
Your IT Vendor Isn't Delivering the Value They Promised. . .
Many IT providers base their entire business model on reselling software, and not providing much of anything more.
Managing Your IT Internally is a Bigger Job than it Used to Be. . .
There comes a point in time when your key team members could better serve the business without also being the IT team.
You're Spending Way Too Much Time Even Thinking About Your IT
When it should be running smoothly, with a team of business IT experts handling all of your routine tasks.
We're Here to Set the Record Straight...
You Deserve To Work With An IT Company That You Can Count On.
No business should neglect crucial IT tasks due to condescending support from their IT company, complicated pricing, and reactive services.
We started ABM Engine to change this reality for business owners. Great people skills are a cornerstone trait in every technician we hire β no judgment, no jargon, no bad attitudes. Think of us like your computer-savvy family friend.
Here is How We Do it:
Exceptional Customer Service
IT issues happen β and reach out to your support provider shouldn't feel like pulling teeth. When you call us for help, we respond within minutes and act like part of your in-house team.
Comprehensive IT Coverage
Every company is unique with different challenges, goals, and opportunities. Our IT support model is designed to get to the root of what makes you special β and develop a plan that fits like a glove.
Proactive Support Model
We don't wait for disaster to strike before we step in. Our team proactively monitors your IT infrastructure 24/7 to manage risks before they escalate and spiral out of control.
Mystery-Free Pricing
No one likes unwelcome surprises on their bills. When you work with us, you pay a flat, agreed-upon monthly rate with no hidden fees or unexpected costs on your bill.
Get More from Your IT Partner
Call our business managed IT services department directly at (855) 643-3889 or simply fill out this form and we will get in touch with you to set up a getting-to-know-you introductory phone call.
What Happens Next?
What Makes Us Different?
We Take a Personal Approach to IT Support
Clients Love Us
Customer support is our top priority. We do what we say while maintaining fair, transparent pricing.
The IT Risk Assessment
A constantly evolving checklist to ensure that client systems are as stable and consistent as they can be.
Predictable Fees
All items are detailed, so it is clear what you are paying for. Enjoy peace of mind with a predictable cost.
Communication
Client satisfaction and communication are key. Quarterly business reviews and meetings ensure that we always meet your expectations.
Availability
Our team is well equipped to support your IT environment remotely. We also ensure local resources are also available for site visits.
We Do It All
Some other providers don't include essential services like new PC deployments, system upgrades, ongoing maintenance, and critical software installations.
Stop Struggling To Manage Your Own IT
Managed IT
With our managed IT services offering, we plug our complete IT department program into your businesses to take IT completely off of your plate.
We've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. All of your routine IT tasks - from new employee onboarding, to help desk support to vendor management, backups and disaster recovery - is all provided with a fixed, predictable monthly cost.
LEARN MORE
IT Projects
Need help with an upcoming project? Let's work together to get it done on time and on budget.
We understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone.
We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.
Sign Up for Our Free Email Newsletter & Join Our Community
Learn How a Carefully Developed IT Strategy Can Help Your Organization Operation More Efficiently
Keeping your IT ahead of the curve is a full-time job (and then some). Thatβs why we make it a point to educate our clients on the principles of IT before they make a big decision.
Our email newsletter covers a range of key topics at the intersection of IT strategy and business management, explaining:
- The many overlooked ways that properly managed IT can contribute to business growth and development.
- What a contemporary approach to cybersecurity should address.
- How IT can increase productivity, help you automate certain tasks, and most importantly, reduce your overhead.
FAQs
What are your service areas?
ABM Engine is located in Barrington, RI, and we service business onsite throughout New England. However, with most businesses now being cloud-based, in many cases, we are able to provide remote support solutions to businesses nationwide.
What happens when I call for support?
When you call for support, you are connected quickly to one of our friendly and knowledgeable technicians. We will immediately begin working to diagnose and resolve your issue, and keep you informed every step of the way.
Can my employees reach out for support directly, or just me?
Yes! With our managed IT services, any of your employees can reach out to our helpdesk directly for assistance. We believe that empowering your team to get help when they need it keeps your business running smoothly.
Can you help with cybersecurity?
Absolutely. Cybersecurity is at the core of our managed services. We provide comprehensive security solutions, including endpoint protection, network monitoring, employee training, and disaster recovery planning to keep your data safe.